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本帖最后由 anleizhang 于 2015-2-13 13:58 编辑
1234pm 发表于 2015-2-7 10:39 
已经第三次电话去了 最后一个说hold for internal investigate。我说我都submit了上法庭的那个申请了。她说 ...
在澳洲久了你就知道了,弱智到处都是。很多很多时候,智商根本不在一个频道。
同事前两天补办medicare 卡,之前等了2个月还没收到,打电话过去。。大致对话如下。。
同事:i requested new medicare card 2 months ago. but still not received it yet?
对方:we have posted the card 2 months ago to you.
同事:Which address did you send it to?
对方:!@#$%^&*() blah blah.
同事:I have moved to new home 1 year ago, and after relocation, I have called you to update my address....
对方:oh, it shows still the old address in system. Ok, could you please tell me the new address so we will resend it to you.
同事:all right..new address is unit one hundred and twenty four.......road..........
对方:Ok, we will send you the new card within 10 working days.
同事:Why you need 2 weeks to arrange a new card?
对方:sorry this is our policy...
同事又等了一个半月,还是没收到新卡,于是又打电话去问。
同事:I requested a new card to send to me 6 weeks ago, but still not received it yet. I have called in twice.. last time......................
对方:Ok. It shows we have posted the card to you on ..........
同事:Then how come I still not received it yet... Which address did you sent it to?
对方:let me check... we sent it to 10024 ..... road.........
同事:unit one zero zero two four???? (gone mad)... Which road in Australia has such a unit number, you need to tell me today!!
ps: 同事是德国人,已经在澳洲呆不下去了,要回德国了。他的话就是: this whole country is fxxked...
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