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从Origin换到另一家电力公司，最后一张bill 是estimate不是actual reading。
我向客服投诉，要求我发meter reading 照片。照片是换公司7天后照的，仍然比estimate低了100kwh. 结果回复如下：
Thanks for sending through your meter reading and the photo. I wanted to let you know that we can’t accept a self-read for the final bill once it’s been issued, especially when it’s related to a retailer transfer.
When you switched retailers, you agreed to an estimated read as part of the “2 day settlement” process with your new retailer. Unfortunately, we don’t have the billing rights or permission to update the data for the final bill on our end.
Your new retailer will need to raise a check read to get an actual reading. If the distributor obtains an actual read, they can notify us, and we can then make any necessary adjustments.
如果自己reading没用，为什么一开始让我发照片？它家客服也是绝了，我说要去ombudsman,他直接说＂go ahead”
气死我了，钱没多少但不想这么算了。
有了解的朋友吗？除了投诉到EWON，google review，还有什么方式？我需要联系新电力公司做actual reading吗？去EWON有多少胜算？
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自制豆豉辣椒酱 (2009-11-29) 习习 
发表于 2026-5-22 18:13
