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发表于 2025-9-12 16:52
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今天打了电话去Ausgrid, 人家说根本没有什么不让的问题,并且说EA就能改回来,并且把我直接接通去了EA。辗转到了所谓直接管理此事的团队,又是一番睁眼说瞎话的模式。颠倒黑白,明明是贵了偏要说便宜了。。。还说一旦转到tou就不可能在转回singe rate...
网上搜了一下,大致AI总结如下:
AI Overview
+3
No, there is no legal requirement to use a time-of-use (TOU) tariff with a smart meter; you should always have access to a flat-rate tariff, and your electricity retailer cannot move you to a TOU plan without your informed consent, especially if your smart meter was installed after December 1, 2025. You can choose a flexible or time-of-use plan to potentially save money, but you have the right to remain on a flat-rate plan, though this may require changing retailers.
Your Rights with Smart Meters
Access to a Flat Rate: You should always have the option to stay on a flat-rate (single-rate) tariff, which charges a consistent price per unit of electricity, even with a smart meter.
Informed Consent Required: Retailers cannot change your tariff structure to a time-of-use or demand tariff without your informed consent.
Notice of Changes: If your retailer does want to change your tariff, they must give you at least 30 business days' notice and provide information about the potential impact on your bills.
Dual Tariff Option: In some cases, your retailer may offer a "dual tariff" that shows the best price from either a flat rate or a time-of-use rate, giving you visibility into both options.
What to Do if You're Moved to a TOU Tariff
Contact Your Retailer: If you were moved to a time-of-use or demand tariff after your smart meter installation and don't want to be, contact your electricity retailer to request a change back to a flat-rate tariff.
Understand Your Options: Speak with your retailer to understand how a time-of-use tariff works and what the potential cost savings or increases could be for your household.
Why You Might Not Want a TOU Tariff
Potential for Higher Costs: Time-of-use tariffs are not suitable for everyone and can be more expensive if you use most of your electricity during peak hours.
Behavioral Changes Needed: To save money on a TOU tariff, you need to shift your energy usage to cheaper off-peak periods, such as running appliances like dishwashers and washing machines overnight.
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