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请教各位，最近搬家住进公寓选了Tangerine的nbn plan，过了两天他们发邮件跟我说我公寓没有copper line：“NBN records show that your property does not have a copper line available on site”，要重新连一根线从地下室到我家，收我300刀。请问一下有人知道这是怎么回事，公寓不应该建的时候就铺好线吗，感谢 这是Tangerine发给我的邮件： Important Details about your NBN Order Thank you for your recent order for an NBN Connection. As your property is serviced by FTTB (fibre to the Basement) technology there is some important information you must read in this email. NBN records show that your property does not have a copper line available on site. As this NBN Connection type specifically runs through the copper, the NBN technician may need to install a new line from the basement to your unit/property to get you connected. The New Line Connection fee is $300 inc. GST. Often times, the NBN technician finds an available copper line and uses that to connect to the unit. In those cases, the fee would not be applicable. However, if not, the fee would apply and may reflect on your next invoice. Please advise if you wish to proceed by responding to this email as the order will not progress if you do not accept the possible charges if applicable. If we do not receive any response from you within 2 weeks from the day that you have signed up, your order will be cancelled. If you have concerns regarding this, please speak with our team at 1800 211 112 or reply to this email. Your Connection Information NBN Service Address 43 HERSCHEL STREET, BRISBANE CITY, QLD, 4000 Connection Type 12, FTTB (VDSL) NBN Speed Plan & Data nbn50/20 |
