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请问群里的大神，家里的nbn断网n天了，服务商那面就说nbn回复是区域线路问题，也不派人上门排查，但是NBN的四盏灯都是亮的，这种情况怎么解决。 --------------------------------------------------------------------------------------------- 以下是Occom客服上周三的邮件回复： Here is the update from NBN: The Customer service has been affected due to a network issue in the area. Network issue is under investigation. This Incident has been escalated to the relevant (Internal) team. At this stage there is no Estimated Time for Resolution ( ETR ) due to the complexity of this fault, however,advise the Customer to leave the Network Termination Device (NTD) powered on and the modem connecting to it, also powered on. --------------------------------------------------------------------------------------------- 论坛里好像有这家ISP的客服，Occom，奉劝在座各位真的不要选这种不知哪来的小服务商，出了问题根本不解决，准备TIO搞起来了，谢谢各位 |
