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Iapplied for tpg's adsl2 service on 17DEC, got a msg on 29DEC telling me adsl is activated, but it wasn't work'ng, the DSL light is not flashing. Took them a wk to work out. Yesterday they send some technician trying to fix the adsl, but not only did I still not having access to internet, I lost my dial tone from my telsta landline, and tpg ask me to call telstra and check the line, which I did but telstra said no prom with my line. Likely tpg screwed up my landline while fixing the adsl, I think tpg should be resposible for restal my dial tone and activate my internet. Any body have similar expirience? Any suggestions? I talked to TIO, they quote me a number and ask me to demand tpg to resolve the issue in 10 days. So frustrating. |
