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呵呵,这得找TELSTRA了,对了,一个电话没拨号音,是不是意味着你家里有两条电话线?
首先得排除线路问题,然后再查设备的问题
下面这段文字,是当时TPG技术给我的步骤,你参考一下:
Please try to observe your connection and if it drops still, please try to do the following:
* Isolate your telephone line. Disconnect all the devices connected on the ADSL phone line except for the modem. Make sure the modem is connected to the wall socket and that its phone cord is less than 3 meters in length. Any other device such as filters, splitters, double adapters, Foxtel Digital, Back to Base Alarm System, Fax Machine, EFPOS, PABX (Commander System) as well as PSTN (Public Switch Telephone Network) phones must also be disconnected from the ADSL nominated phone line. The modem should be the only device using your phone line.
If the issue continues, leave the line isolated and do the succeeding steps.
* Change the modulation of your modem to G.dmt . Please refer to the manual or contact the manufacturer of your modem for this setting.
* Use a different phone cable, preferrably 3m or less.
* Connect the modem in a different phone jack.
* Reset and reconfigure your modem. To do this, follow the steps below:
a. Using a paper clip or a pin, press and hold at the pin hole button at the back of your modem for 30 seconds while the modem is on.
b. Once the ADSL light turns solid green, you may configure your settings already. Should you need the instructions for TPG provided modems, please visit our Helpdesk website at http://www.tpg.com.au/helpdesk/ and click on Modem Configuration. Make sure that the following settings are configured:
Username: <your username>
Password: <your password>
Protocol / Encapsulation / Connection Type: PPPoE (sometimes, you'll have PPPoE LLC)
Multiplex: LLC
Security Protocol: PAP
VPI: 8
VCI: 35
Idle Timeout: 0
* Use a different modem for testing. You may want to borrow from a friend who has an adsl as well. |
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