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大家好，请教一个道路救援的问题。昨天车开车去露营，在湖边的camping ground。车在湖边的camping grass ground 停着，本来要倒车出来，就往前开了下再倒回来，但是没想到车一下去，沙子地就倒不上来了，就往前开准备掉头出来，但是掉头后后轮也出不来了，是2驱的车。 买aami的保险给送的道具救援，于是打电话。第一个接电话的问离sealed road有多远，我说差不多20m, 就告我说，必须10m之内才能救援。我手机上有保险单子，就说我保单上并没有说10m限制这一说，他说无法提供帮助，让他上级给我解释。换了上级又给我说，车不是机械故障原因导致的无法移动，所以不能拖。我看了下保单上面，对这个条款理解的不准，希望大家给看下有没有被忽悠。原来用的他家道路救援，电池没电了，解决的还可以，不过这次感觉被忽悠了，大家帮看下。 后来被旁边的好心人用两辆车给一起拖出来的，忙乎了半天，澳洲好心人还是不少，赞一个。 Towing If the car cannot be mobilised on the roadside, we will tow the vehicle free of charge to an accredited repairer up to 20kms from the breakdown location. If there is no accredited repairer within 20kms we will tow the vehicle to the nearest accredited repairer up to 100kms from the breakdown. Please note that all additional towing costs and any repair costs (not described in ‘Roadside Assistance’ above) are your responsibility, and are payable at the time of the service. |
